Delete your data

Last updated 12 November 2026

You can remove your data from Kreatwiz yourself at any time. Here is what each option deletes.

Delete one project

Open the studio, choose the project, and pick Delete project. Its uploads, edits and exports are removed from our storage within 30 days.

Disconnect a social account

Go to Connected accounts and press Disconnect next to the account. We delete its access tokens straight away and ask the network to revoke them. Posts you already published stay on that network — delete them there if you want them gone.

If you remove Kreatwiz from your Facebook, Instagram or Threads settings instead, Meta tells us and we delete that account's data automatically.

Delete your whole account

Go to Account and pick Delete my account. This deletes your projects, uploads, exports and connected-account tokens. Videos are removed from our storage within 30 days; tokens are deleted immediately. An active subscription should be cancelled first in the store or on the checkout page you bought it from.

Ask us to do it

Email [email protected] from the address you sign in with, with the subject "Delete my Kreatwiz data". We confirm within 7 days.

We keep purchase records only as long as tax law requires.